Apprentice technician Development & Training
In an industry where top-tier technicians are harder to find than ever, the smartest dealerships don't just recruit talent—they build it. Our on-site training turns your apprentices into high-performing assets by bridging the gap between basic mechanical knowledge and shop-floor mastery.
Focus Areas:
The Pro Inspection: Mastering thorough, consistent vehicle health checks that find the work others miss.
Digital Transparency: Training techs to use video and photos to build instant customer trust and skyrocket repair approvals.
Workflow Efficiency: Developing the "rhythm" and discipline needed to turn more hours with fewer comebacks.
Confident Independence: Empowering junior techs to work accurately on their own, freeing up your foreman’s time.
Stop competing for a shrinking pool of veteran techs. Start building your own elite pipeline from within your own bays.
Training Programs
Our interactive training programs help your fixed operations team build stronger skills, improve daily execution, and develop consistent processes that drive results. Delivered on-site or virtually, each session is tailored to your dealership’s needs—whether you’re looking to elevate advisor performance, strengthen leadership, or enhance the customer experience.
By the end of the training, your team will gain practical tools, improved competencies, and clear next steps to support greater efficiency, customer satisfaction, and profitability.
consultation visit
In this intensive two-day consultation, we’ll dive deep into your dealership’s fixed operations, identifying key areas for improvement and implementing actionable strategies to drive performance. Over two days, I’ll work closely with your team to optimize processes, enhance leadership, and develop solutions tailored to your specific challenges. By the end of our visit, we'll have the information we need to create a clear action plan and the tools to boost efficiency, customer satisfaction, and profitability.
tailored remote service manager coaching
Designed for busy service managers, this remote coaching program provides personalized guidance to enhance leadership, optimize service department operations, and drive performance—all from the convenience of your location. Through one-on-one sessions, we'll address your specific challenges, set actionable goals, and implement strategies to improve team productivity, customer satisfaction, and profitability. Flexible and results-focused, this coaching ensures you have the support you need to thrive in your role.
Ideal for new service managers and general managers looking to learn more about fixed operations, this program will give you the tools and knowledge to excel in your leadership role.
On-Site Performance Clinics
Our on-site coaching clinics are designed to transform your dealership’s performance through in-depth, hands-on coaching. We will work directly with your team, focusing on key areas such as fixed operations, leadership development, service department efficiency, and process optimization. Each clinic builds on previous progress, ensuring continuous improvement and measurable results. This tailored coaching experience provides your team with the tools, strategies, and ongoing support to excel in a competitive market.
This package also includes tailored remote service manager coaching to provide ongoing support and development between our visits.